Now offering services in Connecticut, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, and Rhode Island.

Answers to the Questions We Hear Most Frequently From Providers

We want to make sure you have all the information you need to make the best decision for your patients. If you don’t find what you need here, don’t hesitate to contact us.

InStride Health Program:

InStride Health is a specialty pediatric anxiety/OCD outpatient treatment program for children, teens and young adults (ages 7-22). Our patients receive evidence-based treatment (CBT, ACT, components of DBT) with an emphasis on exposure, delivered by a coordinated care team of a psychiatrist, therapist, and coach. We offer a continuum of care, starting with more touch points each week and gradually reducing them as treatment progresses. Our program provides individual and family therapy, groups for both kids and for parents/caregivers, exposure coaching (scheduled and as needed) and medication management. We engage in Measurement-Based Care (MBC) to ensure data-driven transparency and accountability in our treatment. InStride treatment is fully virtual, a delivery format that has been demonstrated to be as effective as in-person treatment for youth with anxiety and/or OCD.

 At InStride Health, our care team understands what a privilege it is to be part of a child and family’s journey. Our clinical co-founders built InStride Health after a decade of hands-on experience building treatment programs at McLean Hospital – the largest psychiatric affiliate of Harvard Medical School. We built InStride to disrupt the broken mental health system and improve access to evidence-based care that actually works for children, teens, and young adults. We have the training, expertise, proven clinical outcomes and, most importantly, the heart to help your patient learn and leverage the skills and strategies needed to quickly get back on track.

InStride Health treats all severity levels of anxiety and OCD, with particular focus on those with moderate to severe conditions where anxiety and/or OCD are interfering with functioning and causing a cascade of additional problems (e.g, social isolation, school avoidance, physical manifestations, depression and hopelessness). Many of these patients come to InStride from higher levels of care (e.g., inpatient or acute residential) and/or have tried multiple rounds of prior therapy and are still feeling stuck. It’s our view that these patients haven’t failed treatment but instead that these treatments have failed them, and our mission is to help them get their lives back on track with the right evidence-based care.

All patients must have anxiety and/or OCD as their primary disorder.

Early in the treatment process, our care team conducts a comprehensive diagnostic evaluation in order to develop an individually tailored, evidence-based treatment plan. Patients do not need a formal diagnosis to apply.

We engage patients and families in a fully virtual care journey that research has shown to be as effective as in-person treatment for youth with anxiety and OCD. The treatment plan is personalized to fit into the patient’s life, rather than the other way around. While we offer regularly scheduled therapy sessions, we also have real-time coaching and check-ins via phone and text to help engage kids in treatment and increase accountability, as well as opportunities to be supported by the therapist/coach virtually while doing exposure exercises out in the community (using portable devices and headphones)

Yes, we offer both individual and family therapy as well as groups for our patients and for parents/caregivers. InStride also has a parent-only track for situations when the child is unable or unwilling to participate in therapy but the caregivers want to learn evidence-based strategies to support their child.

Caregivers are an integral part of the treatment process. At a minimum, we ask that caregivers of minors participate in the initial clinical evaluation and medication evaluation as well as intermittent treatment review sessions. We also highly encourage parents/caregivers to participate in parent/caregiver groups and additional family and/or psychiatry sessions, as needed. Additional family support can be provided, as needed, and as coordinated by the care team. For young adults, we work with the young adult and family to determine the most appropriate plan of action, based on individual needs and circumstances.

Treatment is divided into three phases progressing from more to less intensive over the course of approximately 4-12 months. Time spent in each phase is tailored to the particular patient and depends on the severity of their anxiety/OCD.

At InStride we work very hard to ensure that patients/families can quickly access the care that they need.  There is no waitlist, so typically a patient’s care journey begins in as little as 1 to 4 weeks after the application is accepted.  The time to start therapy is often dependent on the family’s schedule.

No, we are not a school-based mental health program. We do, however, partner with school personnel during a patient’s journey to ensure consistency and support.

Referrals:

Although we accept doctors’ referrals, they are not required. Patients and/or caregivers may submit an application directly.

You or the patient and/or caregiver can fill out the application here. If there are any questions while the application is being submitted please reach out to our Community Outreach team at (855) 438-8331 or communityoutreach@instride.health.

Provider Collaboration:

We are here to help! We are happy to talk to any of your families about our program and how we can work with them specifically. Please reach out to communityoutreach@instride.health or call (855) 438-8331.

Yes, our clinical care team will collaborate with you during the patient’s journey at InStride Health. Once we receive an application from your patient, a member of our team will reach out to inform you that an application has been submitted and to update you on the patient’s status. Throughout the process our clinical care team will work in collaboration with you, the school system and other providers as needed.

Our clinical team provides each patient with an individualized transition plan to help ensure that change is sustainable after InStride graduation. If an InStride graduate feels that they need additional support, booster sessions with the InStride clinical care team are available.

Clinical Team:

Our highly experienced care team includes a psychiatrist, therapist, and exposure coach who work closely with patients, families and each other to ensure coordinated care. This care team will be assigned to the patient at the very beginning and will be with them throughout the duration of the program. 

 

 

Every member of our care team goes through rigorous training and has the expertise and heart to work with children, teens and young adults with anxiety and OCD. All of the care team members are employees of InStride.

Yes. If medication is needed, the psychiatrist on the care team will prescribe it.

At this time our care team provides services in English.

Outcomes:

Yes! As advocates of publicizing the effectiveness of mental health treatment, we’re thrilled to share our first outcomes report. Our clinical outcomes from program graduates demonstrate that the results are rapid and sustainable. You can view our latest outcome report here.

Insurance:

We currently accept the following insurances: Anthem BCBS (including Empire), Blue Cross Blue Shield of Massachusetts, ConnectiCare, EmblemHealth, Group Health Incorporated (GHI), Harvard Pilgrim, Horizon Blue Cross Blue Shield of New Jersey, Mass General Brigham Health Plan, NYSHIP, Optum, Oscar, Oxford, UniCare, and UnitedHealthcare. 

 

We recommend that families call the number on the back of their insurance card to confirm coverage. We’re continually working to add new insurance options and expand to new states, so it’s important that families check back here for the latest information. Please note not all plans under the above carriers are accepted.

At this time, we do not accept self-pay or Medicaid. 

Locations:

We currently are licensed to provide care to patients in Connecticut, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, and Rhode Island. We will be expanding to more states in the near future. 

Yes! As long as the individual is physically located in one of our states during treatment he/she/they can be part of our program. 

If you have a question or comment.

If you are ready to start the application process.